Here's a feature request for Nokia or the developers over at S60 (because they develop my favorite phones...): Have you ever been asked to help someone over the phone with the configuration of his or her phone or to explain a seemingly simple task such as writing and sending an SMS? If so, you probably know how difficult these seemingly simple things are to explain over the phone. Since we have 3G and video calls now how about extending the video call feature to alternatively send over what the other side sees on the screen!? Remote support would be dead simple then: You could see what the person on the other side sees on the screen and give directions what to do next. Remote keyboard support would be the cream on top but I know that this would be more difficult to do.